Overall rating 
4.7 / 5
4.7 / 5
Design 
4.7 / 5
4.7 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.8 / 5
4.8 / 5
Performance 
4.6 / 5
4.6 / 5
97 of 9998%would recommend to a friend
Overall rating 
4.7 / 5
4.7 / 5
Design 
4.7 / 5
4.7 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.8 / 5
4.8 / 5
Performance 
4.6 / 5
4.6 / 5
97 of 9998%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.7 / 5
4.7 / 5
Authentic Reviews Authentic Reviews
Design 
4.7 / 5
4.7 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.8 / 5
4.8 / 5
Performance 
4.6 / 5
4.6 / 5
97 of 9998%would recommend to a friend
Customer reviews
Overall rating 
4 / 5
4 / 5
controls
Posted03 March 2015
Customer avatar
By Mike S
From:Wet Yorkshire
Age:65 or over
Gender:Male
Design 
4 / 5
4 / 5
Ease of use 
3 / 5
3 / 5
Ease of fitting 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
" Product is fine, and does what it says on the tin.
Only minor complaint is that the controls are not easily visible, and switches have to be 'felt for', whereas on the previous model(s) the canopy is hinged and the controls are easily seen. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
ease of use
Posted18 February 2015
Customer avatar
By Chris
From:Fife, UK
Age:45 to 54
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" I bought this purely for the aspect of having a focal point and it is very realistic, you can change the bulbs unlike LED fires. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
2 / 5
2 / 5
disappointing
Posted17 February 2015
Customer avatar
By NatPat
From:Surrey
Age:35 to 44
Gender:Female
Design 
4 / 5
4 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
4 / 5
4 / 5
Performance 
1 / 5
1 / 5
" I was quite disappointed with this product. It felt very flimsy and plasticky. I did like the look of it once it was put together, and the flame effect was realistic. However, once to heater was turned on, it made a horrible noise. I thought i could cope with that once it was warm but the air from the heater turned child before it got to me! It was ok if you stood right next to it, but any further away there was no benefit whatsoever. "
No, I do not recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
Brill
Posted17 February 2015
Customer avatar
By chez17
From:North Yorkshire, UK
Age:45 to 54
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" Bought this to replace a gas fire and it looks lovely when lit, just as good as a gas fire with lovely orange glow and coals that look like they are burning, straight out of box and onto the hearth couldn't be easier. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
4 / 5
4 / 5
Very good
Posted11 February 2015
Customer avatar
By jinu
From:Ireland
Age:35 to 44
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
4 / 5
4 / 5
" Beautiful, no smoke smell,real heat.looking natural "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
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