Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
193 of 19798%would recommend to a friend
Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
193 of 19798%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.8 / 5
4.8 / 5
Authentic Reviews Authentic Reviews
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
193 of 19798%would recommend to a friend
Customer reviews
Overall rating 
5 / 5
5 / 5
Fantastic in every way. I can't fault it..
Posted22 May 2017
Customer avatar
By sunny1
From:Lancashire
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" So easy to set up. Had it going in minutes. The real coal burning effect is brilliant, making the room nice and cosy on cooler days and evenings.. Heat is there whenever and however you want it. You have complete control of everything. I have no regrets about buying this electric fire and I highly recommend it. "
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
Overall rating 
5 / 5
5 / 5
Got this for my nan who is 90 she had one before
Posted08 May 2017
Customer avatar
By Mel
From:Blackpool
Age:45 to 54
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" Goof value "
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
Overall rating 
5 / 5
5 / 5
Looks fab
Posted12 April 2017
Customer avatar
By Rozzie123
From:Lancashire
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" Looks lovely. Heats up very quickly and is extremely effective if perhaps a little noisy on full. Very easy to set up. I was gutted that it was too big for my small living room, so I couldn't keep it. "
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
Overall rating 
5 / 5
5 / 5
A lovely looking fire.
Posted14 March 2017
Customer avatar
By jimbob
From:leicestershire
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
User submitted photo
User submitted photo
" This real coal effect electric fire, is everything you will ever need. The flames effect looks so real and the use of real coal is very unusual. 2kw heating system is flawless and the thermostat is just great. "
Yes, I recommend this product.
+3points
4of 5voted this as helpful.
Overall rating 
5 / 5
5 / 5
Impressive fire
Posted23 February 2017
Customer avatar
By Josie Kemp
From:Shipston-on-Stour CV36, UK
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
3 / 5
3 / 5
Performance 
4 / 5
4 / 5
" This free standing fit just pushes back against a wall or a fire surround and looks warm, cosy and inviting. Okay, so it isn't 'real' but my mum was delighted that it made her room look warm and welcoming. The real coals flicker with a red glow and the flames are pretty impressive as well.
It can be plugged in to a wall socket, but that leaves a trailing, visible cable . So we got an electrician in to set it up inside the fire surround so no visible wires. "
Yes, I recommend this product.
+3points
4of 5voted this as helpful.
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