Overall rating 
4.7 / 5
4.7 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.9 / 5
4.9 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.9 / 5
4.9 / 5
79 of 79100%would recommend to a friend
Overall rating 
4.7 / 5
4.7 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.9 / 5
4.9 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.9 / 5
4.9 / 5
79 of 79100%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.7 / 5
4.7 / 5
Authentic Reviews Authentic Reviews
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.9 / 5
4.9 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.9 / 5
4.9 / 5
79 of 79100%would recommend to a friend
Customer reviews
Overall rating 
5 / 5
5 / 5
Amazing product!
Posted18 December 2014
Customer avatar
By Lynnee
From:Devon
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" I bought this for my husband as he loves a real fire but this is the nearest he is going to get. I am so pleased with it. It was so easy to set up and we are so impressed with the flame effect. There is no noise on the flame effect and a slight fan noise on heat. I would highly recommend this for the price and I love it as much as my husband does! "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
Fantastic Fire
Posted03 December 2014
Customer avatar
By Grannygrim
From:Lancashire
Age:65 or over
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" I bought this fire to replace a noisy stove that I had. It is a treasure to have. It is so quiet even when the heater is on (noiseless) when it is only the display. I am so glad I bought this. It is very attractive to look at even my granddaughter at 12 years asked if it was hot. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
4 / 5
4 / 5
good product
Posted02 December 2014
Customer avatar
By andy
Age:35 to 44
Design 
4 / 5
4 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
" Prices of all fireplaces are ridiculous-but they are chic that is the problem. This one looks good but it is plastic made. Fan should be hidden better but it is a thing in most of fireplaces. Overally I am pleased- but had it only 3 weeks. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
Has cheered our home up
Posted02 December 2014
Customer avatar
By Linda12
From:Barnsley, South Yorkshire, UK
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" I would recommend this fire to anyone, it soon warms the room up. Is very realistic with the flames and real pieces of coal. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
What a difference this has made!
Posted25 November 2014
Customer avatar
By jennyjean
From:Devon
Age:65 or over
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" This fire is easy to fit,just place and plug in! The immediate effect is quite amazing.On these dull winter days I leave the flame effect on and when you walk in the room it has an instant cosy feel to it with the flames and the coal effect twinkling as though burning.At night,when the main light is off,the flame and coal effect is even more effective, but still works well in daylight. I have gas central heating so bought for the feel of the fire,however the fan appears to throw out good warmth. "
Yes, I recommend this product.
+2points
2of 2voted this as helpful.
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