Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
191 of 19598%would recommend to a friend
Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
191 of 19598%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.8 / 5
4.8 / 5
Authentic Reviews Authentic Reviews
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
191 of 19598%would recommend to a friend
Customer reviews
Overall rating 
5 / 5
5 / 5
Looks fab
Posted12 April 2017
Customer avatar
By Rozzie123
From:Lancashire
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" Looks lovely. Heats up very quickly and is extremely effective if perhaps a little noisy on full. Very easy to set up. I was gutted that it was too big for my small living room, so I couldn't keep it. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
A lovely looking fire.
Posted14 March 2017
Customer avatar
By jimbob
From:leicestershire
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
User submitted photo
User submitted photo
" This real coal effect electric fire, is everything you will ever need. The flames effect looks so real and the use of real coal is very unusual. 2kw heating system is flawless and the thermostat is just great. "
Yes, I recommend this product.
+2points
3of 4voted this as helpful.
Overall rating 
5 / 5
5 / 5
Impressive fire
Posted23 February 2017
Customer avatar
By Josie Kemp
From:Shipston-on-Stour CV36, UK
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
3 / 5
3 / 5
Performance 
4 / 5
4 / 5
" This free standing fit just pushes back against a wall or a fire surround and looks warm, cosy and inviting. Okay, so it isn't 'real' but my mum was delighted that it made her room look warm and welcoming. The real coals flicker with a red glow and the flames are pretty impressive as well.
It can be plugged in to a wall socket, but that leaves a trailing, visible cable . So we got an electrician in to set it up inside the fire surround so no visible wires. "
Yes, I recommend this product.
+1point
2of 3voted this as helpful.
Overall rating 
4 / 5
4 / 5
good looking product
Posted22 February 2017
Customer avatar
By kps57
From:Kettering, Northamptonshire, UK
Age:55 to 64
Gender:Male
Design 
4 / 5
4 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
4 / 5
4 / 5
" looks very good and a good price. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
4 / 5
4 / 5
Smart freestanding fire
Posted09 February 2017
Customer avatar
By Pink lady
From:Cheshire
Age:55 to 64
Gender:Female
Design 
4 / 5
4 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
" Bought this for my elderly mother after her gas fire became unusable. It fits the limited space and was easy to set up and use, looks smart and gives a cosy glow and a good heat out, and also has a handy remote control.Was amazed the coals supplied with it are real! "
Yes, I recommend this product.
+4points
4of 4voted this as helpful.
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