Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
190 of 19498%would recommend to a friend
Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
190 of 19498%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.8 / 5
4.8 / 5
Authentic Reviews Authentic Reviews
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
190 of 19498%would recommend to a friend
Customer reviews
Overall rating 
5 / 5
5 / 5
A lovely looking fire.
Posted14 March 2017
Customer avatar
By jimbob
From:leicestershire
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
User submitted photo
User submitted photo
" This real coal effect electric fire, is everything you will ever need. The flames effect looks so real and the use of real coal is very unusual. 2kw heating system is flawless and the thermostat is just great. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
Impressive fire
Posted23 February 2017
Customer avatar
By Josie Kemp
From:Shipston-on-Stour CV36, UK
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
3 / 5
3 / 5
Performance 
4 / 5
4 / 5
" This free standing fit just pushes back against a wall or a fire surround and looks warm, cosy and inviting. Okay, so it isn't 'real' but my mum was delighted that it made her room look warm and welcoming. The real coals flicker with a red glow and the flames are pretty impressive as well.
It can be plugged in to a wall socket, but that leaves a trailing, visible cable . So we got an electrician in to set it up inside the fire surround so no visible wires. "
Yes, I recommend this product.
0points
1of 2voted this as helpful.
Overall rating 
4 / 5
4 / 5
good looking product
Posted22 February 2017
Customer avatar
By kps57
From:Kettering, Northamptonshire, UK
Age:55 to 64
Gender:Male
Design 
4 / 5
4 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
4 / 5
4 / 5
" looks very good and a good price. "
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
4 / 5
4 / 5
Smart freestanding fire
Posted09 February 2017
Customer avatar
By Pink lady
From:Cheshire
Age:55 to 64
Gender:Female
Design 
4 / 5
4 / 5
Ease of use 
4 / 5
4 / 5
Ease of fitting 
4 / 5
4 / 5
Performance 
4 / 5
4 / 5
" Bought this for my elderly mother after her gas fire became unusable. It fits the limited space and was easy to set up and use, looks smart and gives a cosy glow and a good heat out, and also has a handy remote control.Was amazed the coals supplied with it are real! "
Yes, I recommend this product.
+3points
3of 3voted this as helpful.
Overall rating 
5 / 5
5 / 5
This fire looks very inviteing
Posted01 February 2017
Customer avatar
By minimum
From:London, UK
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" Lovely fire, real coals makes it look realistic. Mainly wanted to buy to make my room look warm and cosy. Having extra heat when you need it. "
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
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