Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
203 of 20798%would recommend to a friend
Overall rating 
4.8 / 5
4.8 / 5
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
203 of 20798%would recommend to a friend
Summary of Customer Ratings & Reviews
Overall rating 
4.8 / 5
4.8 / 5
Authentic Reviews Authentic Reviews
Design 
4.8 / 5
4.8 / 5
Ease of use 
4.8 / 5
4.8 / 5
Ease of fitting 
4.9 / 5
4.9 / 5
Performance 
4.7 / 5
4.7 / 5
203 of 20798%would recommend to a friend
Customer reviews
Overall rating 
5 / 5
5 / 5
Very effective
Posted14 November 2017
Customer avatar
By penroad
From:Tintagel, Cornwall PL34, UK
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" There may be a problem in that the flame motor after app one hour changes into a surge and have contacted Dimplex ref this and they have asked me to monitor this and if it continues they will change unit.
We are in general very pleased with it
"
Yes, I recommend this product.
0points
0of 0voted this as helpful.
Overall rating 
5 / 5
5 / 5
excellent fire
Posted08 November 2017
Customer avatar
By mick
From:Stoke-on-Trent, Stoke-on-Trent, UK
Age:55 to 64
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" excellent fire good heat and settings well worth the money "
Yes, I recommend this product.
+2points
2of 2voted this as helpful.
Overall rating 
4 / 5
4 / 5
the fire looks great
Posted07 November 2017
Customer avatar
By Ray
From:Workington CA14, UK
Age:55 to 64
Gender:Male
Design 
4 / 5
4 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
4 / 5
4 / 5
" very easy to install, be careful with the coal it's real and will make a mess of things. "
Yes, I recommend this product.
+2points
2of 2voted this as helpful.
Overall rating 
5 / 5
5 / 5
A nice cosy fire
Posted04 October 2017
Customer avatar
By leanne
From:Hampshire
Age:55 to 64
Gender:Female
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" I bought his fire for my living room. It is a lovely focal point and performs well. I'm very pleased with it "
Yes, I recommend this product.
+2points
2of 2voted this as helpful.
Overall rating 
5 / 5
5 / 5
Posted28 September 2017
Customer avatar
By frankno1
From:Devon
Age:65 or over
Gender:Male
Design 
5 / 5
5 / 5
Ease of use 
5 / 5
5 / 5
Ease of fitting 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
" excellent value for money, fitted with no problems.
works perfectly
"
Yes, I recommend this product.
+1point
1of 1voted this as helpful.
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